Whisbi is a global provider of innovative omni-channel SaaS solutions that help businesses increase online sales conversion, monetize web visits, make retail operations more productive whilst offering a customer experience with a unique differentiator value. It’s the only solution in the market that can synchronize a normal phone call with video, co-browsing, chat and tracking in real-time. As part of the unique customer experience, companies can automatically ‘teleport’ their online visitors to stores or showrooms, where sales reps can use the camera of smartphones or smart glasses to showcase physical products to web visitors via real-time video.
With a store experience 100% online, e-commerce sales conversion will be closer to in-store conversion than to the online rate.
With a store experience 100% online, e-commerce sales conversion will be closer to in-store conversion than to the online rate.
Among the existing references are brands like Vodafone, KPN, O2, Fiat or Jeep, who have at least doubled their sales conversion rates thanks to the Whisbi effect.
i2i’s global team will work with Whisbi to introduce this solution to businesses all over the world.